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Ekru Moda

Shipping and Delivery

Shipping and Delivery

How do I track the status of my order?
Your order will pass preparation phase within 24 hours and will be sent by cargo. You can track your order with the cargo tracking number to be given to you. If you did not get any tracking number, please send a message us via WhatsApp

How many days will it take to receive my order?
Your order will be delivered to cargo within 1 to 3 (usually 1) workdays. Your order will be delivered within 5 to 10 workdays after delivery is received by the cargo.

Which payment options can I use for shopping?
You can pay your orders by  SOFORT, GIROPAY, IDEAL, BANCONTACT, CREDIT CARD and COD method.

Which shipping company do you work with?
Your orders that you create from our internet store are delivered to you with the guarantee of AFS TRANSPORT, ARAMEX, DHL, PTS and UPS.

Do I have to pay custom fees?
No, you will not pay the custom fees. Because we send the package of your order with DDP (Delivered Duty Paid) method.

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