You can immediately become a registered member and start shopping by calling customer service or clicking on the "LOGIN" link in the top right corner of our main page and filling in the membership form.
If you are a member of ekrumoda.com.tr;
You can shop as a member from our online shopping site, which you can visit without a member, or you can shop with "Guest Login" without a member.
For shopping through Guest Login:
After you add to cart the product that yo
If you have forgotten your password, click on the link "Forgot your password?" in the login section and write your e-mail address that you used when you became a member on the opening checkbox. An email will be sent to your e-mail address so
Your order will pass preparation phase within 24 hours and will be sent by cargo. You can track your order with the cargo tracking number to be given to you. Incase you cannot get the tracking number of your order, please contact with us. We will give
Your order will be delivered to cargo within 1 to 3 (usually 1) business days. Your order will be delivered within 3 to 7 business days after delivery is received by the cargo.
You can pay your orders by cash on delivery and credit card method.
Your orders that you create from our internet store are delivered to you with the guarantee of AFS Transport, UPS, Aramex, PTS and DHL.
Yes we do. Also, you will not pay any extra fees. Because we send the package of your order with DDP (Delivered Duty Paid) method.
You can contact with our customer services. They will help you for cancellation and refund.
There is no right to change for abroad.
There is no returns for abroad.
There is just "Cash On Delivery" payment method for MENA region. (Bahreyn, Jordan, Kuwait, Qatar, United Arab Emirates, Oman, Saudi Arabia). The COD orders are send with ARAMEX.
You can subscribe to our newsletter, so you will got inform our campaigns, new products and trends.
You can get help by calling customer service line or sending a Whatsapp message to +90 542 424 40 51 for your problems and suggestions on our site.
There is no right to return for abroad.
The shipping fee will be calculated according to the country and city selected when you arrive at the payment stage for each order.
For no gift vouchers are not available for abroad.
Returns and exchanges for our evening dress products are not valid for abroad.